AI Workflow Maintenance & Support | Workflow Run | Svolta
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Keep it working

Workflow Run

A useful system has to keep working.

We support the software after launch, fix problems, and maintain the agreed system as the tools around it change.

New features are quoted separately, so you always know what support covers.

  • Maintenance keeps the accepted Svolta-built system supported and recoverable.
  • Workflow Run is $995/month AUD ex GST per workflow.
  • New features and integrations stay separately scoped, so maintenance does not become an unlimited backlog.
Tell us about the bottleneck

You don't need a technology brief. Start with the work that keeps getting stuck or repeated.

Step 1 of 2. Your details are saved before you choose a time.

Some SMEs we've worked with

Ark BathroomsTom's PalletsYield CommercialSouthern Cross Truck RentalSCS GlobalDC AirMKTGThe SystemStrategic Acquire Accounting

What Workflow Run covers

Workflow Run protects the accepted system. It covers monitoring, the declared production stack, and break/fix work that restores functionality your team already accepted.

What remains separately scoped

A new feature, new or materially changed integration, or major enhancement is not quietly absorbed into Maintenance. It receives a written scope, price, and acceptance criteria before work begins.

That boundary protects both sides: support remains responsive, and roadmap work receives the time and evidence it needs.

How Workflow Run works

Stable by default. Changes stay explicit.

Every request is classified against the accepted workflow, so support stays dependable and new work stays deliberate.

Production continuity

  1. Svolta

    Register the accepted system

    We record the production boundary, integrations, stack, support targets, model allowance, and owners.

    You

    Confirm the accepted behaviour and contacts

  2. Svolta

    Monitor and restore

    Incidents are triaged against the contract and restored to the last accepted behaviour.

    You

    Report impact and provide reproduction details

  3. Svolta

    Classify requested changes

    We separate maintenance from enhancements, new features, and integrations before work begins.

    You

    Set priorities and approve any separately scoped change

  4. Svolta

    Scope the larger move

    New integrations and material features become a separately accepted scope.

    You

    Approve scope before work expands

$995/month AUD ex GST per workflow. New features, material enhancements, and new integrations are separately scoped.

The Capacity Workflow

The other stages.

Workflow Baseline, Launch, and Workflow Run are separate paid stages with one shared evidence and production boundary.

01 / Find the bottleneck

Workflow Baseline

Before you fund a build, we measure where one job gets stuck, what it costs, and which parts software can safely take over.

Learn more
02 / Build the fix

Workflow Launch

We build custom software and AI agents to take the repeatable work off your team, using the tools and records your business already relies on.

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Where this fits

The operators this usually fits.

Different businesses, same pattern: repeat admin across inboxes, spreadsheets, job systems, ERPs, field apps, and customer records.

Industry

Trades and Field Service

We build agents that turn job notes, photos, supplier prices, and service history into quotes, updates, and close-out paperwork your team can review instead of rebuild.

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Industry

Agencies and Production Teams

We build agents that help agencies turn research, drafting, reporting, QA, and client updates into review work instead of blank-page work.

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Industry

Suppliers and Distributors

We build agents that handle supplier emails, order updates, quote requests, stock questions, and weekly reports so the team stops copying facts between systems.

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Industry

Retail and Ecommerce Operators

We build agents that help retail operators handle order questions, returns, stock mismatches, supplier delays, and weekly trading reports.

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Industry

Equipment Hire and Rental

We build agents that help hire teams handle availability checks, quote prep, damage reports, service records, and invoice exceptions.

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Industry

Facilities Maintenance

We build agents that help maintenance providers handle work orders, technician notes, SLA updates, close-out packs, and client reports.

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Industry

Construction Subcontractors

We build agents that help subcontractors prepare quotes, variations, site updates, close-out packs, and supplier follow-ups.

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Industry

Light Manufacturing and Industrial Services

We build agents that help manufacturing and industrial service teams handle quote prep, order entry, QA paperwork, supplier follow-up, and maintenance records.

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Industry

Container Services and Freight Admin

We build agents that help container and freight-admin teams handle customer service, quote prep, document matching, and invoice reconciliation.

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Keep it working FAQ

The questions people ask before they book.

Answered plainly. If yours isn't here, the free consultation is the fastest way to a real answer.

Workflow Baseline is $2,995 AUD ex GST per workflow. Workflow Launch is $14,995 AUD ex GST per workflow and includes all scoping expenses, so Workflow Baseline is not charged on top. Workflow Run is $995 AUD ex GST per month per workflow and is invoiced monthly in advance. The signed proposal is the authority for payment timing.

Unusual integration or security constraints, a non-standard deployment pattern, or more than one workflow launched in parallel can make an engagement custom. Workflow Baseline makes those constraints explicit before Launch is priced. New workflows, features, or integrations after acceptance are separately scoped rather than absorbed into Maintenance.

The Launch runs inside your environment and ownership follows the signed engagement terms. You receive training, runbooks, quality checks, source records, and operating notes. Workflow Run earns its place by supporting the accepted system and providing bounded change capacity; it does not depend on holding your code or business data hostage.

Workflow Baseline and Launch are fixed-scope engagements, not seat licences. Workflow Run is a monthly support engagement for the accepted production boundary; notice, included usage, and support terms are written into the agreement. New features and material changes are separately scoped. You own the pack and accepted build deliverables under the signed terms; Run is ongoing production value, not a data or code lock-in.

Book a free consultation.

A 30-minute call. Bring the repeat admin you want off the team's plate. We tell you which service fits, or whether you should do something simpler first.

Book a free consultation